Privacy policy

The Data Protection Act
Under the Data Protection Act, the Poetry Book Society, which owns the Children's Poetry Bookshelf, has a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Security
This site links to the Protx payment system which means that your credit card details are fully encrypted using the most sophisticated e-payment software.

Privacy policy for the Children's Poetry Bookshelf
The Children's Poetry Bookshelf is committed to protecting the privacy of its customers and of other users of the site.

The Children's Poetry Bookshelf protects the privacy of our site's users and of our customers' personal information.

Such information will only be used to assist the efficient processing of your orders and requests.

Personal information, such as your name, order details and delivery address is only shared with third parties directly involved in the fulfilment of an order.

The Children's Poetry Bookshelf does not sell personal information to third parties.

Use of credit and debit card information
The Poetry Book Society, which owns the Children's Poetry Bookshelf, does not store any information from credit or debit cards used in transactions via this website.

As you make a purchase you will be asked to complete a secure payment form. This is held on the Protx servers and is protected by secure server software offering the highest levels of data encryption. This ensures that all of the information entered on the secure payment form is encrypted.

All communications between The Children's Poetry Bookshelf and Protx that relate to your orders are conducted using unique reference codes. These enable both parties to identify an order and a customer without requiring The Children's Poetry Bookshelf to have access to credit or debit card information.

For more information about Protx, click here.

How The Poetry Book Society, owner of the Children's Poetry Bookshelf uses the information you give us
When you, as a member of the Children's Poetry Bookshelf, place an order we will ask for your name, email address and delivery address. You can also enter your phone number if you wish. We use this information to process and fulfil your orders and to enable you to keep track of the progress of your order. Once you have entered these details you need not do so again, simply click on Login or My Account and you will see details of previous orders and your chosen delivery address. You will not see your credit or debit card details because we do not hold this information.

The Poetry Book Society, which owns the Children's Poetry Bookshelf, may use the personal information you give us, when you place an order, or request a newsletter for example, to inform you of important changes to the site and special offers and promotions we think could be of interest to you. You will always be given the opportunity to opt out of receiving such information and if at any time you change your mind and no longer wish to receive emails from us, please let us know by emailing info@poetrybooks.co.uk.

If you have any questions about our Privacy Policy please contact us at:
Children's Poetry Bookshelf
Poetry Book Society
Fourth Floor
2 Tavistock Place
London
WC1H 9RA

Tel: 0207 833 9247
Fax: 0207 833 5990
Email: info@poetrybooks.co.uk

Registered charity number: 313753
Company no 527070
VAT registration no: 239 6877 06